Code: E491 Description: Offset tray cover open jam: The offset tray cover has opened during printing. Remedy: Is the OCT cover open? YES Remove the paper if there is any, then close the cover. NO Is the OCT cover switch working? (Perform the input check in the test mode: 03-[FAX]ON/[3]/[F]) NO 1) Check if the connector of the OCT cover switch is disconnected? 2) Check if either of the connectors CN260 or CN261 on the OCT board is disconnected. 3) Check if the connector CN306 on the OCT board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the OCT board and LGC board are short circuited or open circuited. 6) Replace the OCT cover switch. 7) Replace the OCT board. 8) Replace the LGC board. YES 1) Replace the OCT board. 2) Replace the LGC board.
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